Privacy Policy

At Alovet, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our services.

1. Information We Collect:

  • Personal Information: When you browse our website or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details.
  • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and device information to improve our services and user experience.

2. How We Use Your Information:

  • Order Fulfillment: We use your personal information to process orders, fulfill purchases, and provide customer support.
  • Communication: We may use your email address to send order updates, promotional offers, and newsletters. You can opt out of these communications at any time.
  • Improvement of Services: Non-personal information is collected to analyze website usage patterns, improve our products and services, and enhance the overall user experience.

3. Information Sharing:

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers, such as shipping companies and payment processors, to fulfill orders and process payments.
  • Legal Compliance: We may disclose personal information when required by law or to protect our rights, property, or safety, or that of others.

4. Data Security:

  • Secure Transactions: We employ industry-standard security measures to protect your personal information during transmission and storage. However, no method of transmission over the internet or electronic storage is 100% secure.
  • Account Protection: It is important to keep your account password confidential and to log out after each session to prevent unauthorized access to your account.

5. Children's Privacy:

  • Age Requirement: Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately to request its deletion.

6. Changes to This Policy:

  • Updates: We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy.