Shipping Policy
At Alovet, we strive to ensure your orders reach you promptly and efficiently. Below, you'll find an overview of our shipping procedures and policies:
Order Processing Time:
- Upon receiving your order, our team works diligently to process it swiftly. Orders typically take 1-2 business days to process before shipment.
Shipping Methods:
- We offer standard shipping for all orders, with delivery times varying based on your location and chosen shipping method. Additionally, expedited shipping options may be available for select items.
Shipping Rates:
- Our shipping rates are calculated based on the weight of your order and your location. You can view the shipping cost for your order during the checkout process before finalizing your purchase.
Tracking Your Order:
- Once your order has been processed and shipped, you'll receive a confirmation email containing your tracking information. You can use this information to track the status of your delivery.
International Shipping:
- We currently offer shipping to select international destinations. Please note that international shipping times may vary and additional customs fees or duties may apply upon delivery. Customers are responsible for any customs charges incurred.
Shipping Restrictions:
- Some items may be subject to shipping restrictions based on size, weight, or destination. We'll notify you if any restrictions apply to your order.
Lost or Damaged Shipments:
- In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We'll work swiftly to resolve the issue and ensure your satisfaction.
Questions or Concerns:
- If you have any questions or concerns regarding our shipping policies or your order, please don't hesitate to contact us. Our friendly customer support team is here to assist you every step of the way.
Thank you for choosing Alovet for all your kids' product needs!